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Business Description
IKON Office Solutions, Inc. integrates imaging systems and services that help businesses manage document workflow and increase efficiency. As an independent distributor of copier and printer technologies, IKON offers systems from manufacturers such as Canon, Ricoh, Hewlett-Packard and Oce and service support through its team service professionals worldwide. IKON also provides a range of document management services, including outsourcing and professional services, on-site copy and mailroom management, fleet management, off-site digital printing solutions and customized workflow and imaging application development. In addition, the Company provides lease financing services to its customers through its wholly owned finance subsidiaries, including IOS Capital, LLC.

Financial Information
For the fiscal year ended 9/30/04, sales fell 1% to $4.65 billion. Net income fell 21% to $91.6 million. Revenues reflect technology hardware, supplies, and equipment service declines. Net income also reflects reduced margins due to price competition and product and customer mix.