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Business Description
Convergys Corporation is engaged in the provision of outsourced, integrated billing and customer care software and services. The Company focuses on developing long-term strategic relationships with clients in customer-intensive industries, including telecommunications, cable, broadband, direct satellite broadcasting, Internet services, technology and financial services. Convergys serves its clients through its two operating segments: the Information Management Group (IMG), which provides outsourced billing and information services and software, and the Customer Management Group (CMG), which provides outsourced marketing and customer support services and outsourced employee care services.

Financial Information
CVG is a provider of outsourced billing and customer management solutions, which encompass activities such as targeting, acquiring, serving and retaining customers on behalf of its clients. For the six months ended 6/30/02, revenues decreased less than 1% to $1.16 billion. Net income increased 49% to $118.7 million. Revenues reflect continued general weakness in the economy. Net income reflects the absence of acquisition and integration costs.