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Business Description
salesforce.com, inc. provides customer relationship management (CRM) service to businesses of various sizes and industries worldwide. The company also offers a technology platform for customers and developers to build and run business applications. It provides various Software-as-a-System CRM services, which enable customers and subscribers to systematically record, store, analyze, share, and act upon business data; and helps businesses to manage customer accounts, track sales leads, evaluate marketing campaigns, and provide post-sales service. The company?s CRM services focus on various functional areas, including sales force automation, partner relationship management, customer service and support automation, and marketing automation. In addition, it offers consulting and implementation services; and training and certification services. The company also provides AppExchange, an online directory for SaaS applications, where customers can browse, test-drive, and install applications. salesforce.com, inc. was founded in 1999 and is based in San Francisco, California.